Salesforce Certified Sales Cloud Consultant test series

The Salesforce Certified Sales Cloud Consultant exam is designed for consultants who have experience implementing Sales Cloud solutions in a customer-facing role. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Some examples of concepts the successful candidate should understand include:

• Design Sales and Marketing solutions to meet business requirements.

• Design applications and integrations that maximize user productivity.

• Manage data and design analytics to track key Sales Cloud metrics.

Audience Description: Salesforce Certified Sales Cloud Consultant

A Salesforce Certified Sales Cloud Consultant designs and deploys solutions that support customer business processes and requirements using Salesforce applications. The consultant has experience designing solutions that optimize Sales Cloud functionality and can lead the implementation of these solutions within a customer organization. The consultant has both industry experience and expertise in Salesforce applications, including the knowledge needed to implement multiple applications in common customer scenarios.

The Salesforce Certified Sales Cloud Consultant is interested in demonstrating their expertise as a cloud computing implementation consultant. The Salesforce Certified Sales Cloud Consultant has one or more years of experience using Salesforce, working with sales processes, and developing business solutions.

Knowledge

• Sales processes and roles

• Familiarity with the solution and deployment lifecycle

• Sales Cloud features and functions, such as Opportunities, Leads, Activities, Campaigns, Forecasting, Territory Management, Reports & Dashboards, Email Integration, Telephony, High Velocity Sales, Einstein Activity Capture, Sales Console, Salesforce Meetings, Quip, and Experience Cloud sites

• Best practices for leveraging standard functionality, configuration, and customization of the Salesforce platform to meet customer requirements

• Data migration tools

• How and when to leverage AppExchange products in sales processes

• Change management, end user training, and rollout strategies

• Proficiency with core Salesforce features and functions, such as AppBuilder, Flow, and Process Builder