This Course will Cover Order to Cash and Customer Returns Business Process.

Section 1 Video Lecture will Cover :

• High Level Order to Cash Business Process Overview in NetSuite.

• Default Roles available in  NetSuite to Perform Order to Cash Process.

• Enabling Order Management Settings for Order Fulfillment.

• Accounting Preference that need to be Enabled for Pick, Pack, Ship , Invoicing & Drop Shipment.

• Default Sales Order Types available in NetSuite.

• How to Generate Cash & Invoice Sales  and GL Impact.

• Define Billing Schedule & Payment Terms.

Section 2 Video Lecture will Cover :

• Standard Sales Order Reports available in NetSuite.

• How to Print Picking Tickets & Packing Slip.

• Sales Order History & Related Transactions.

• High Level Process Overview of Invoicing in NetSuite.

• How to Enable Settings for Invoice Generation.

• Define Billing Operations & Schedule.

• How to Generate Invoice for Single, Multiple Sales Orders.

• Customer Payments Process High level Overview.

• Accept Customer Payments & How to Apply against an Invoice.

• How to Apply Customer Deposits against an Invoice.

• Receivables Standard Reports , Receivables Analyst Dashboard & Analytics.

Section 3 Video Lecture will Cover:

• Customer Returns Process Overview and Default Roles available in NetSuite.

• Customer Returns Initiation, Approval & Returned Item Receipt Confirmation.

• How to Initiate Customer Refund

• How to Apply Credit Memo against Open Invoices.

• Invoice Settlement.