(Note: This course contains the use of artificial intelligence)

ISO 9001 has been revised. But what has really changed, and what does your organization actually need to do?

This course provides a practical, clause-by-clause explanation of the transition from ISO 9001:2015 to ISO 9001:2026. It is designed for professionals who already understand the previous edition and want to focus specifically on the new and revised requirements.

For every relevant change, the course follows a clear structure:

1. A brief refresher on the ISO 9001:2015 requirement

2. An explanation of what changed in ISO 9001:2026

3. A practical indication of what your organization should do

4. A concrete example whenever this supports understanding

You will examine the changes across Clauses 4 to 10, including:

• Climate change within the context of the organization

• Requirements of interested parties

• Quality culture and ethical behavior

• Stronger emphasis on opportunity-based thinking

• Separate treatment of risks and opportunities

• Disruption scenarios and organizational resilience

• Expanded management-of-change requirements

• Customer communication during disruptions

• Iterative and agile design and development

• Controls for external providers and outsourced processes

• Actual use of work instructions and other documented information

• Customer satisfaction, complaints, and social media

• Objectives for individual internal audits

• Proportionate treatment of nonconformities and corrective actions

Throughout the course, practical examples show how the revised requirements can affect production, laboratories, service organizations, suppliers, customer communication, auditing, design and development, and management review.

You will also receive a transition checklist that summarizes the changes clause by clause. It identifies what existed before, what changed, the action to consider, and the relative significance of the change. An additional column allows you to document how your organization has addressed each point.