Description

Wipro Careers: Wipro is hiring for the position of a customer service representative. For more such jobs, internships and other stuffs be updated on our website.

Wipro Careers: Wipro is hiring for the position of a customer service representative. For more such jobs, internships and other stuffs be updated on our website.. Customer Service through calls, Chats & emails,Ensure timely and accurate service delivery at defined productivity levels,Build client & domain knowledge to be able to deliver a resolution on the first conversation,Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort,Maintain Internal & Client level delivery quality on calls, chats & email conversations,Adhere to Customer Service Attendance & Accountability policies,Execute issue /query resolution and ensure proper documentation & follow-up,Identify, share and support operational improvements

Eligibilty / Benefits

Customer Service through calls, Chats & emails,Ensure timely and accurate service delivery at defined productivity levels,Build client & domain knowledge to be able to deliver a resolution on the first conversation,Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort,Maintain Internal & Client level delivery quality on calls, chats & email conversations,Adhere to Customer Service Attendance & Accountability policies,Execute issue /query resolution and ensure proper documentation & follow-up,Identify, share and support operational improvements
This is a premium job opening for all the enthusiasts. Apply fast for the job before the company

PROFILE: FULL TIME

LOCATION: Postal code : Gurugram